The University of the West Indies

UWI Teaching & Learning Remotely

System Requirements

Desktop/ Laptop System Requirements

System Requirements 

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth
  • A webcam or HD webcam - built-in, USB plug-in, or:

Supported operating systems

  • macOS X with macOS 10.9 or later
  • Windows 10*
    Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
  • Windows 8 or 8.1
  • Windows 7
  • Ubuntu 12.04 or higher
  • Mint 17.1 or higher
  • Red Hat Enterprise Linux 6.4 or higher
  • Oracle Linux 6.4 or higher
  • CentOS 6.4 or higher
  • Fedora 21 or higher
  • OpenSUSE 13.2 or higher
  • ArchLinux (64-bit only)

Supported tablet and mobile devices

Supported browsers

  • Windows: Internet Explorer 11+, Edge 12+, Firefox 27+, Chrome 30+
  • macOS: Safari 7+, Firefox 27+, Chrome 30+
  • Linux: Firefox 27+, Chrome 30+

Note: Some features in the web client are not supported on Internet Explorer.

Processor and RAM requirements

Minimum Recommended

Processor

Single-core 1Ghz or higher

Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent)

RAM

N/A

4 Gb

Notes:

  • Dual and single-core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen-sharing performance on laptops, we recommend a quad-core processor or higher.
  • Linux requires a processor or graphics card that can support OpenGL 2.0 or higher.

 

High-DPI support

  • High-DPI displays are supported in Zoom version 3.5 or higher

Bandwidth requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participant‘s’ network. It will automatically adjust for 3G, WiFi, or wired environments.

Recommended bandwidth for meetings and webinar panelists:

  • For 1:1 video calling:
    • For high-quality video: 600kbps (up/down)
    • For 720p HD video: 1.2Mbps (up/down)
    • For 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
  • For group video calling:
    • For high-quality video: 1.0 Mbps/600kbps (up/down)
    • For 720p HD video: 2.6Mbps/1.8Mbps (up/down)
    • For 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
    • For gallery view receiving: 2.0Mbps (25 views), 4.0Mbps (49 views)
  • For screen sharing only (no video thumbnail): 50-75kbps
  • For screen sharing with video thumbnail: 50-150kbps
  • For audio VoiP: 60-80kbps
  • For Zoom Phone: 60-100kbps

Recommended bandwidth for webinar attendees:

  • For panelists video on:
    • ~600kbps (down) for high-quality video
    • ~1.2-1.8Mbps (down) for 720p HD video
    • ~2-3Mbps (down) for 1080p HD video
  • For screen sharing only (no video thumbnail): 50-75kbps (down)
  • For screen sharing with video thumbnail: 50-150kbps (down)
  • For audio VoiP: 60-80kbps (down)

Mobile System Requirements

Equipment

  • An Internet connection – WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)

  • (Optional) Bluetooth wireless speakers and microphone
    Note: See the list of supported devices.

 

Supported operating systems

  • iOS 8.0 or later:

    • Send and receive video using front or rear camera

    • iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)

  • iPadOS 13 or later

  • Android 5.0x or later

 

Supported browsers for web start

  • iOS/iPadOS: Safari5+, Chrome

  • Android: Webkit (default), Chrome

 

Processor requirement

  • Any 1 Ghz single core processor or better (non-Intel)

 

Bandwidth recommendations

The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G or WiFi

Recommended bandwidth over WiFi:

  • For high-quality video: 1.0 Mbps/600kbps (up/down)

  • For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)

  • For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)

  • For gallery view receiving: 2.0 Mbps (25 views), 4.0 Mbps (49 views)

Zoom Room Requirements

Bandwidth requirements

  • 2.0 Mbps up and down for single screen

  • 2.0 Mbps up 4.0 Mbps down for dual screen

  • 2.0 Mbps up 6.0 Mbps down for triple screen

  • For screen sharing only: 150 to 300kbps

  • For audio VoIP: 60 to 80kbps

 

Zoom Rooms platform requirements

  • Minimum OS:

    • macOS X with macOS 10.14 or higher

    • Windows 10 or higher

  • macOS or Windows OS hardware requirements:

    • Single Screen

      • Intel Core i5 8th-generation (T) or higher desktop CPU

      • 8GB (2x4GB)

  • Dual or Triple Screen

    • Intel Core i5 6-core 10th-generation (T), Intel Core i7 6-core 9th-generation (T), or higher desktop CPU

    • 16GB (2x8GB)

 

Zoom Rooms verified platforms (macOS)

  • Mac mini (one or two screens)

    • Apple M1 chip

    • 8GB unified memory

  • Mac mini (triple screen)

    • 3.2GHz 6‑core 8th‑generation Intel Core i7 (Turbo Boost up to 4.6GHz)

    • 16GB 2666MHz DDR4 Memory

    • Intel UHD Graphics 630

    • One HDMI cable / Two USB-C to HDMI cables

 

Zoom Rooms verified platforms (Windows)

  • Lenovo ThinkSmart Edition Tiny for Zoom Rooms (single, dual, or triple screen)

    • Intel i7-9700T processor

    • 16GB (2x8GB) DDR4 memory

    • 2x HDMI, 1x DisplayPort

    • VESA wall mount included

  • HP Collaboration G6 PC with Zoom Rooms (single, dual, or triple screen)

    • Intel® Eight-Core™ i7-10700T processor

    • 16 GB (2x8GB) DDR4-2933 SODIMM memory

    • Additional DisplayPort to HDMI adapters for HDMI triple screen support

  • Dell Optiplex 5080 Micro (single screen)

    • Intel® Six-Core™ i5-10500T processor

    • 8GB (2x4GB) 2666MHz DDR4 memory

  • Dell Optiplex 5080 Micro (dual or triple screen)

    • Intel® Eight-Core™ i7-10700T processor

    • 16GB (2x8GB) 2666MHz DDR4 memory

    • Additional DisplayPort (triple screen)

  • Intel NUC 8 Business Mini PC (single or dual screen)

    • Intel® Core™ i7-8705G processor

    • 16 GB (2x8GB) DDR4-2400 memory

  • Logitech Kit (single or dual-screen display plus Logitech TAP controller)

    • Intel NUC8i5BEH

    • Intel® Quad-Core™ i5 gen 8 processor

    • 8GB (2x4GB) DDR4 memory
      Note: Due to the Logitech Tap connecting to the room computer as a USB based monitor, the Logitech Kit only supports up to two main displays.

  • Yealink Zoom Rooms Kits PC

    • IoT Win10 Computer

    • Camera

    • Speakerphone + Controller

  • ThinkSmart Hub Gen 2 for Zoom Rooms (single or dual screen)

    • Intel i5-8365U processor

    • 8GB (2x4 GB) DDR4 memory

  • HP Elite Slice G2 for Zoom Rooms 9EM37UT#ABA (single or dual screen)

    • Intel i5-7500T processor

    • 8GB (2x4GB) memory

  • HP Elite Slice G2 for Zoom Rooms 9EN00UT#ABA (recommended for dual screen)

    • Intel i7-7700T processor

    • 16GB (2x8GB) memory

  • HP Elite Slice G2 Audio Ready for Zoom Rooms 9EN01UT#ABA (single or dual screen)

    • Intel i5-7500T processor

    • 8GB (2x4GB) memory

  • HP Elite Slice Audio Ready for Zoom Rooms 9EN02UT#ABA (recommended for dual screen)

    • Intel i7-7700T processor

    • 16GB (2x8GB) memory

 

Zoom Rooms touch-verified platforms (Windows)

 

Zoom Rooms verified platforms (appliances)

 

Zoom Rooms touch-verified platforms (appliances)

 

Zoom Rooms Controller requirements