The UWI is seeking to enhance its Caribbean regional value proposition by digitally consolidating and integrating its geographically distributed operations to achieve larger technology-enabled economies of both scale and scope, with increased and more equitable service, access and satisfactions levels across all jurisdictions of the University.

To put it simply, it is about consolidating our current structures and processes to maximise our collaborative synergies, agility, effectiveness and efficiency, so that we work smarter and deliver greater value to all our stakeholders.

The work model for the digital transformation programme is focused on optimising five mission-critical operations across the entire University system:

• ACADEMICS (inclusive of all undergraduate, graduate, continuing and professional education, open and distance learning programmes and services);




• KNOWLEDGE RESOURCE (comprising library, records and archival services);




• TECHNOLOGY (involving infrastructural, network and application services);




• FINANCE (encompassing bursarial services); and




• ADMINISTRATION (related to HR, registrarial, examination, and student financial services).