Cross Campus Learning Management System

• Expanded Learning management system (CCM) solution to enable students/lecturers from all campuses to seamlessly access course
• MBBS cross-campus Online Examinations from 2020
• 4000 students in foundation course Faculty of Law LLM/ Faculty of Sports Diploma/ Software Engineering Programme

Microsoft Office365 for All Staff

• Establish a unified communication platform O365
• Migrated Email (Cave Hill, Open, St Augustine)
• Prepared O365 Security Baseline; Transiting to M365; Administrative Operation in a shared Environment
• Convened and lead SharePoint Governance Stakeholder Committee

CXC UWI Web Services

• Continued strategic partnership with CXC technical team
• Delivered an improved and standardized method for the University to CXC results data from for applicants to the UWI through the use of Web Services

Redesign Cross-campus and UWI.edu websites

• Redesign of top level web pages at university and campuses
• Lead cross-campus technical web team in collaboration with Marketing and Communication

OneUWI Business Intelligence

• Lead technical team to establish a unified Business Intelligence environment with daily refresh for decision makers; access to accurate, relevant, reliable, valid and current information; collaboration with Planning Office.

Security Training

• Obtained CDB funding for cross-campus security training
• Six (6) teams were trained in Microsoft Azure Security course; Fifteen (15) cross-campus team members were trained in the certified Cloud Security course

Data Protection Policy

• Drafted data protection policy in 2018
• Lead IT Working Group
• Provide Project Management service to Data Protection Policy Implementation Committee

Enterprise Architecture

• Initiated Enterprise Architecture cross-campus group; Obtained CDB funding to conduct training in TOGAF methodology.

OneUWI Digital Transformation Programme

• Identified CDB funding; UWI lead with consultancy for developing DT Programme Report in collaboration with cross-campus ICT teams and SVUS Programme Coordinator culminating with workshop in May 2018 under auspices of Chair University ICT steering Committee
• Provide technical support to establish MS Office 365 platform for collaboration across the programme domains

ICT Target Operating Model (TOM) for Shared Services

• Designed ICT shared services operating model for improved and consistent delivery of ICT services in collaboration with CIOs and cross-campus teams
• Phase 2 completed. Transition phase not yet started due to unavailability of resources and absence of HR and Finance framework

University ICT Governance

• Provide leadership and coordination in many university wide ICT projects guided by governance of the University ICT Steering Committee
• Provide support to Chair, University ICT Steering Committee

Annual Cross Campus ICT Retreat

• Convened annual strategic cross-campus Retreat with multiple focus groups.
• 2019 Retreat theme "OneUWI IT team delivering excellent ICT services to enable the transformation of the UWI"

ICT Operations Services to RHQ

• Provide ICT Support Services to RHQ users - Significant increase in activities was during COVID Pandemic in areas such as:
• Video Conferencing
• VPN requests
• SharePoint Repository for University Meetings

Five Islands Antigua Campus: IT Services

• Provided ICT Support to the FIC as they established ICT services at the campus
• Established and lead an ICT Working Group
• Lead a consultancy review of all teaching spaces to identify education technology required

Training Development - Security Awareness; Microsoft O365

• MS Office 365 major increase in the request and addition of new users
• Security Awareness training for RHQ users